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Eligibility
You can start enjoying our suite of convenient and innovative financial services by ensuring the following
  • Active Saudi mobile number
  • Aged 15 and above (with guardian approval if below 18 years old)
  • Valid Saudi National ID / Iqama ID
  • Residential address in the KSA
  • Registered in Absher

NEO World Debit Benefits

    World Airport Lounge Access

    Enjoy complimentary access to over 1,200 airport lounges regional and international DragonPass lounges in more than 450 cities in over 135 countries. Access is provided through the Mastercard Travel Pass app and powered by DragonPass.

How It Works

    • Download the Mastercard Travel Pass app.
    • Your Register your NEO World Debit Card and use the app to find lounges near you.
    • Present the in- app QR code at the lounge entrance, a enjoy your lounge experience.

    Terms & Conditions (T&Cs)

    • Your NEO World Debit Card includes 20 lounge visits per year. The first visit is free, and the rest are available after meeting the spending requirement below.
    • Airport lounge access will require a qualifying purchase every 3 months of at least SAR 3.75 (or equivalent in foreign currency), either physical or online. 
    • Lounge access must be validated through the app (QR code or Membership Number).
    • LoungeKey / Priority Pass is no longer accepted only the Mastercard Travel Pass app.
    • Once you access the lounge in Dubai airport, you will not be able to redeem the Costa Coffee complimentary item for 2 hours, and vice versa. Access to one benefit temporarily locks the other.

    FAQs

    • Q: Can I bring a guest?
    • A: Yes, but fees may apply depending on your card’s entitlements. Guest access usually costs $32, but the fee may vary. Always check the Mastercard Travel Pass app for the latest price.
    • Q: Is lounge access guaranteed?
    • A: Access is subject to lounge capacity and eligibility. Please check the Mastercard Travel Pass app before your visit.
      Q: If I use the lounge access, can I still redeem the Costa Coffee offer?
    • A: No, once you redeem lounge access, the Costa Coffee offer will be locked for 2 hours and vice versa. You can only use one of the benefits within the same 2-hour period.

    Location

    htts://downloadapp.dragonpass.com.cn/mastercard-travel-pass

    Validity

    All year long and beyond

    Trip.com - Get 15% Off Flights and Hotels

    • Save 15% on your next flight or hotel booking when you pay with your NEO World Debit Card on Trip.com. Just apply the promo code MCTRIP15 at checkout and enjoy instant savings.

    How It Works

      • Simply download the trip.com app from the App Store or Google Play or visit trip.com’s website and click on the Mastercard’s offer banner. You can also go directly to http://www.trip.com/mastercard 
      • Click ‘Claim’ on the promo code and choose the 15% OFF offer.
      • Book your flight or hotel and select MCTRIP15 promo code form the ‘My Promo Codes’ section.
      • Your discount will be confirmed at checkout.

       

      Terms & Conditions (T&Cs)

      • Discount applies to full fare flights (one-way or round-trip), including taxes and booking fees.
      • No minimum booking value required.

      • Discount cannot be applied to packages (like "flight+hotel") or third-party room types.

      • The discount promo code MCTRIP15 cannot be combined with other promotions.
      • Cancellations or missed payments may lead to loss of the promo code.

      • The maximum discount value for World: SAR 200
      •  

      FAQs

      • Q: Can I use this offer anywhere?
      • A: Yes, it’s available worldwide, but the promo code must be used on Trip.com and paid with your NEO World Travel Card.

      • Q: What if I cancel my booking?
      • A: If you cancel or don’t pay on time, the promo code may become invalid.

      Location

      • Worldwide

      Validity 

      • All year long and beyond

      Booking.com - 7% wallet credit

       

      • Book your next stay through the dedicated link: and pay with your NEO World Debit Card to earn up to 7% cashback directly into your Booking.com wallet. At a maximum cap of EUR 200.

      •  

      How It Works

        • Go to https://www.booking.com/gating/authkey?aid=2439504&key=mjB3VcxhAl
        • Follow the booking.com prompts and book your accommodation
        • Cashback will be credited to your booking.com wallet within 70 days.

         

        Terms & Conditions (T&Cs)

        • Offer valid only when booking through the dedicated link: https://www.booking.com/gating/authkey?aid=2439504&key=mjB3VcxhAl
        • Cashback is credited to the Booking.com wallet, not to your card
        • Genius discount can be used with this offer
        • Not all accommodations are eligible. Only those displaying the cashback badge and accepting Mastercard are included
        • Users must have a Booking.com wallet account
        • Maximum cashback is EUR 200
        • No retroactive claims allowed

        FAQs

        • Q: Do I need to sign up or activate anything?
        • A: No. As long as you book through the dedicated link: https://www.booking.com/gating/authkey?aid=2439504&key=mjB3VcxhAl and use your NEO World Debit Card, the offer works automatically.
        • Q: How will I get the cashback?
        • A: The cashback will be credited to your Booking.com wallet within 70 calendar days after you complete your stay.
        • Q: Do I need to show anything to the hotel or merchant?
        • A: No. Just complete your booking and payment using your.
        • Q: Will I see the discount immediately when booking?
        • A: No. The cashback will not be shown at checkout but will appear in your Booking.com wallet after your stay is complete.
        • Q: Is this valid on the Booking.com app?
        • A: No. You must book through the dedicated link, if you use the app or the official website it this offer will not apply: 
        • https://www.booking.com/gating/authkey?aid=2439504&key=mjB3VcxhAl

        Location

        • Worldwide

        Validity 

        • Ending on December 31st, 2025

         

        IHG Hotels & Resorts – 15% Off + Welcome Drink & Late Checkout

        • Enjoy exclusive hotel perks when booking at IHG Hotels & Resorts with your NEO World Debit Card . Get 15 percent off the Best Available Rate, a welcome drink on arrival, and late checkout when available.

        How It Works

          • Simply visit http://www.ihg.com/mastercardoffer to redeem the offer.
          • Enter your destination, select dates and search for the hotels available
          • Complete the booking and pay with your NEO World Debit Card  to get 15% discount.

          Terms & Conditions (T&Cs)

          • All bookings are non-refundable and subject to availability.
          • Offer applies only when booking through http://ihg.com/mastercardoffer
          • Valid at: InterContinental, Hotel Indigo, Crowne Plaza, Voco, Holiday Inn, Holiday Inn Express, and Staybridge Suites.
          • Welcome drink and late checkout are included at participating hotels (not in Europe)
          • Late checkout is subject to hotel availability and not guaranteed
          • If cancelled at least 24 hours before check-in, no charge will be made. Cancellations within 24 hours will result in the deposit being charged.
          • Room rate includes buffet breakfast or equivalent for up to 2 adults
          • Children under 12 eat free when sharing the room with full-paying adults
          • Taxes, service charges, minibar, and private dining are not included
          • Not valid for group bookings or those made with promo codes
          FAQs

           

          • Q: Do I need to book through a special link?

          • A: Yes, the offer is only valid if you book through http://ihg.com/mastercardoffer
          • Q: Will I always get the welcome drink and late checkout?
          • A: These are included where available and are not offered at hotels in Europe
            Q: Can I cancel if my plans change?
          • A: Yes, you can cancel for free up to 24 hours before check-in
          • Q: Is the discount applied at checkout?
          • A: No, the discount is already reflected in the rate shown on the offer booking site

          Location

          • Atwell Suites, Avid, Candlewood Suites, Crowne Plaza, EVEN, Holiday Inn, Holiday Inn - the niu, Holiday Inn Club Vacations, Holiday Inn Express, Holiday Inn Resort, Hotel Indigo, HUALUXE, Iberostar Beachfront Resorts, InterContinental, Kimpton, Regent, Six Senses, Staybridge Suites, Vignette Collection, voco.

          Validity 

          • All year long and beyond

             

          Rentalcars.com – 10% Off Your Booking

          How It Works

          Terms & Conditions (T&Cs)

           

          FAQs

          Location

          • Worldwide

          Validity

          • All year long and beyond
          •  

          Heathrow Express – 12% Off Express & Business First Tickets

          • Get 12% off your train fare between London Paddington and Heathrow Airport when you book with your NEO World Debit Card . Whether you're traveling for business or leisure, enjoy discounted fares on both Express and Business First class tickets. Promo code: Mcard12

          How it works

          1. Go to Mastercard Heathrow Express offer landing page (http://www.heathrowexpress.com/mastercard) to view offer details
          2. Sign in and use your NEO World Debit Card
          3. Use promocode Mcard12 to redeem the 12% discount

          Terms & Conditions (T&Cs)

          • Valid for Heathrow Express journeys between London Paddington and Heathrow Airport using http://www.heathrowexpress.com/mastercard link.
          • Applicable to both Express Class and Business First tickets.
          • May not be combined with other promotions.
          • Children aged 15 and under travel free but must be with a fare-paying adult.
          • Offer valid when using NEO World Debit Card  and entering promo code Mcard12.
          • Ticket validity as shown at the time of purchase.
          • Ticket Type

            Price Before Discount

            Price After Discount

            Express Web Single

            £25

            £22

            Express Return

            £39.00

            £34.32

            Business First Single

            £32

            £28.16

            Business First Return

            £46

            £40.48

            Heathrow Express terms and conditions apply.

            •  

            • FAQs

              Q: Where can I use this offer?

              A: On all Heathrow Express routes between London Paddington and Heathrow Airport, both directions.

              Q: Is this valid on the Heathrow Express website?

              A: No. You must book through the dedicated link: http://www.heathrowexpress.com/mastercard  for the offer to apply.

               

              Location

              http://www.heathrowexpress.com/mastercard 

              Validity

              All year long and beyond

            E-commerce Protection

             

            • Shop online with confidence knowing your NEO World Debit Card  is backed by global e-commerce protection. This benefit provides insurance coverage for online purchases that are not delivered within 30 days, arrive damaged, or are incorrect. You’ll also benefit from a simple digital claims process, ensuring support when things don’t go as planned.

            How it works

            1. Protection applies automatically when shopping online with your NEO World Debit Card .
            2. If an item is not delivered within 30 days, the wrong item is received, or the item is physically damaged during delivery, you may file a claim.
            3. Claims must be submitted online through https://mastercard.walaa.com/.

            T&Cs

            • Goods must be valued at least USD 25 including applicable taxes (excluding delivery/transport costs).
            • Claims must be submitted within 60 days of non-delivery or delivery of a damaged/incorrect item.
            • The protection does not replace the seller's or courier’s refund process, but supplements it if they fail to act.
            • Claims must be initiated within 24 hours of discovering the issue, or as soon as reasonably possible.
            • Coverage is USD1,000 and subject to Mastercard and insurer terms

            FAQs

            • Q: What is covered under this protection?
            • A: Items not delivered within 30 days, delivered damaged, or incorrect items are covered.
            •  
            • Q: Is there a minimum value for the items?
            • A: Yes, items must be valued at least USD 25 including taxes.
            •  
            • Q: Do I need to contact the seller first?
            • A: Yes, you should attempt to resolve the issue with the seller or courier before filing a claim. If they fail to refund, you may then proceed with a claim.
            •  
            • Q: Will delay in claim notification affect eligibility? A: Not necessarily. If the delay is unavoidable and justifiable, your right to claim remains valid.

            Location

            Validity

            All year long and beyond

             

            Priceless Cities – Exclusive Experiences in Over 40 Cities

             

            • Discover unforgettable experiences in over 40 cities worldwide. From dining to entertainment, sports, art and culture, Priceless Cities offers exclusive access to curated events and offers.

            How It Works

            1. Visit Priceless.com
            2. Click register and follow the steps to Register your NEO World Debit Card
            3. Choose and book the experience of your choice

            Terms & Conditions (T&Cs)

            • Always check Priceless.com for full terms
            • Offers vary by location and availability
            • Both platform and offer-specific terms apply

            FAQs

            • Q: What types of experiences can I find?
            • A: Dining, VIP events, local tours, wellness activities and more.

              Q: Do I need to pay for these experiences?
            • A: Some experiences are complimentary, while others may be discounted or paid

              Q: Is registration required?
            • A: Yes, registration with your NEO World Debit Card is needed on Priceless.com

            Location

            Validity

            • All year long and beyond

            Lingokids Plus 50% Discount

             

            • Get 1 week of complimentary access and 50% off Lingokids Plus memberships. Help your kids develop skills in math, reading, empathy, hygiene, and more through interactive learning. Promo code: MASTERCARD50

             

            How it works

            1. Go to https://lingokids.com/mastercardmea dedicated page
            2. Enter your email and click “Continue” (agree to terms and privacy policy)
            3. Complete payment and start the trial
            4. See your 50% discount applied
            5. Download and log into the Lingokids app using the same email

            T&Cs

            • FAQs
              Q: Can existing Lingokids users benefit?
              A: Yes. While the free week is for new users, the 50% monthly discount applies to all.
            • Q: Is the promo code reusable?
              A: Yes, it applies to all future monthly charges if the card remains valid.
            • Q: What happens after the free week?
              A: Billing starts with the 50% discount unless canceled.

            Location

            Validity

            • All year long and beyond